UNIT – 1:

  • Risks to Security
  • Security Licensing
  • Role And Responsibilities of a Security Guard
  • Functions of a Security Guards
  • Responsibilities of a Security Guard
  • Qualities of a Security Guard
  • Assignment Instruction
  • Security Guard’s Handbook
  • Confidentiality and Security Guards
  • Security Control Rooms
  • Functions of a Control Room
  • Types of Control Room
  • 3 Elements of an Alarm System
  • Types of System
  • Principles of Electronic Systems
  • Detection
  • Control
  • Action
  • Operator Controls and Indicators
  • Responses to Activation
  • False Alarms
  • Summary
  • Civil and Criminal Law
  • Detention and Arrest
  • Evidence
  • Types of Evidence
  • Protection of Crime Scenes

UNIT – 2:

  • Introduction
  • Types of Patrol
  • Objectives of Patrols
  • Actions Required Before a Patrol
  • Methods of Patrol
  • Security Guards Equipment
  • Response to Incidents
  • Recording Patrols
  • Incidents Which May Occur During a Patrol
  • Purpose of access Control
  • Methods of Access Control
  • Applying of Access Control
  • Passes
  • Importance of Passes
  • Visitor’s Logs
  • Dealing with Visitors
  • Statutory Agencies
  • Unauthorized Access
  • Summary
  • Introduction
  • Types of Search
  • The 4 Ps of Searching
  • Conducting a Search
  • Personal Searches
  • Vehicle Searches
  • Refusal to Search
  • Documentation
  • Dealing with Finds During Searches
  • Summary

UNIT – 3:

  • Introduction
  • Risk Assessment
  • Health and Safety Signs
  • Accidents at the Workplace
  • PPE
  • Accident Scenes
  • Summary
  • Types of Emergency
  • Actions
  • Dealing with Emergencies
  • Crowd Control
  • Fire Prevention, Response & rescue Training
  • Nature of Fire
  • 3 Elements of Fire
  • Classification of Fire
  • Fire Extinguishers
  • Key Points
  • Fire Fighting Equipments
  • Discovering a Fire
  • Summary

UNIT – 4:

  • Creating a Professional Image
  • Types of Behavior
  • Code of Conduct
  • Importance of Customer Care
  • Ethics in Security
  • Summary
  • Definition of Communication
  • Methods of Communication
  • Report Writing
  • Basic Components of Communication
  • Reporting and Recording
  • Common causes of Conflict
  • Avoiding Conflict
  • Reducing Conflict in the Workplace
  • The SAFER Model
  • Dealing with Conflicts
  • What is First Aid?
  • Emergency Calls
  • Basic Anatomy and Physiology
  • Casualty Assessment
  • The Priority Action Plan (SRABCS)
  • Medical Problems
  • RICE
  • Sample Slides for First Aid Course
  • Self Study Questions
  • Bibliography


  1. Roles and Responsibilities of the CCTV Operator
  2. CCTV Documentation
  3. Control Room Integrity
  4. What To Look For
  5. Dealing with Incidents
  6. CCTV Surveillance Techniques
  7. Communication Skills
  8. Recording and Reporting
  9. Dealing with emergency cases
  1. The company has the ability to communicate effectively and flexibility required for integration with all the plans and equipment that requires the implementation of training or even during the activation of the emergency plan and through the following :
  • Preview audited throughout the building and floors and entrances and exits.
  • Identify the sources of risk, such as the main source for each of gas and electricity, water and generators backup.
  • Effective coordination with all elements of the regulator and fire-fighting teams and officials as well as for periodic maintenance inside the building.
  • Understanding the good of the tasks assigned to the security team and the role of each security officer during the implementation of contingency plans, especially when the activation and implementation of the evacuation plan and the specific task for each service center inside the building during the implementation of the various stages of the plan must also be training well for the discovery of the notes and corrected until it is avoidable during the actual implementation must also understand the important help during the emergency teams of civil defense.
  • Coordination with the Director of Security (client) on the timing of the actual and theoretical training on the implementation of the evacuation plan.
  • Is to report on the actual experience after the implementation of the master director of security includes all of the strengths and motivator points that have emerged during the implementation and the best way to avoid them in the next training.

15. We already mention our Training Plan and we will take other methods from your good points as an additional to our training.